Let’s face it – for commercial real estate landlords, your buildings are only as valuable as the quality of the tenants willing to work there.
Building a holistic retention strategy that seeks to build strong, ongoing relationships with your tenants is key to your continuing ability to generate revenue. By gaining an understanding of your tenants’ wants and needs and creating an experience that caters to them, you’ll keep your tenants happy and successful and unlock their revenue potential.
Sounds good in theory, but the challenge for landlords in retaining tenants today is that tenants’ priorities have changed. If landlords are to be competitive, both in renewing their existing tenants and attracting new ones, their offering needs to adapt to incorporate an attractive and meaningful new set of extras.
So, where do you start? VTS has created an eBook, The Landlord's Guide to Enhancing Tenant Relationships, to provide you with best practices to optimize the tenant experience and as a result, revenue.
In this eBook, we’ll walk you through the following:
- The data points you need to understand how your retention strategies are working, on a tenant, asset, and portfolio level.
- Innovative technologies you can roll out across your assets and leasing process to improve the experience of your tenants.
